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Registro Completo |
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Biblioteca(s): |
Embrapa Agricultura Digital. |
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Data corrente: |
28/01/1999 |
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Data da última atualização: |
20/01/2020 |
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Autoria: |
AGOSTINI, A.; DE MICHELIS, G.; GRASSO, M. A.; PATRIARCA, S. |
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Afiliação: |
Università degli Study di Milano; Università degli Study di Milano; Università degli Study di Milano; Università degli Study di Milano. |
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Título: |
Reengineering a business process with an innovative workflow management system: a case study. |
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Ano de publicação: |
1993 |
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Fonte/Imprenta: |
In: CONFERENCE ON ORGANIZATIONAL COMPUTING SYSTEMS, 1993, Milpitas. Proceedings... New York: ACM, 1993. |
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Páginas: |
p. 154-165. |
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DOI: |
10.1145/168555.168571 |
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Idioma: |
Inglês |
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Notas: |
COOCS 1993. |
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Conteúdo: |
In this paper we report on the application to a real bank procedure real bank procedure of both a new approach to the analysis of work processes, allowing the evaluation of its transaction costs, and a prototype of a Workflow Management System, allowing an effective handling of procedure breakdowns without forcing the designers to take care of them. |
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Palavras-Chave: |
Communication system; Computer-supported cooperative work; Groupware; Office routine; Work process; Workflow management system. |
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Categoria do assunto: |
-- |
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Marc: |
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001 1006971
005 2020-01-20
008 1993 bl uuuu u01u1 u #d
024 7 $a10.1145/168555.168571$2DOI
100 1 $aAGOSTINI, A.
245 $aReengineering a business process with an innovative workflow management system$ba case study.$h[electronic resource]
260 $aIn: CONFERENCE ON ORGANIZATIONAL COMPUTING SYSTEMS, 1993, Milpitas. Proceedings... New York: ACM$c1993
300 $ap. 154-165.
500 $aCOOCS 1993.
520 $aIn this paper we report on the application to a real bank procedure real bank procedure of both a new approach to the analysis of work processes, allowing the evaluation of its transaction costs, and a prototype of a Workflow Management System, allowing an effective handling of procedure breakdowns without forcing the designers to take care of them.
653 $aCommunication system
653 $aComputer-supported cooperative work
653 $aGroupware
653 $aOffice routine
653 $aWork process
653 $aWorkflow management system
700 1 $aDE MICHELIS, G.
700 1 $aGRASSO, M. A.
700 1 $aPATRIARCA, S.
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Registro original: |
Embrapa Agricultura Digital (CNPTIA) |
