00379naa a2200145 a 450000100080000000500110000800800410001910000230006024500400008326000090012365000100013265000190014265300130016177300590017415558792009-03-05       1991    bl ---       0--  u    #d1 aSILVA, J. P. M. da  aDesmistificando as normas ISO 9000.  c1991  aNorma  aNormalização  aISO 9000  tAdministracao de Negociosgv.4, n.46, p.547-545, 1991.