01697nam a2200217 a 450000100080000000500110000800800410001902000220006002400380008210000200012024500820014026001850022230000170040749000660042452008720049065300290136265300270139165300230141870000220144170000160146318549002019-09-23       2009    bl uuuu     u00u1 u    #d  a978-3-642-04591-27 a10.1007/978-3-642-04592-9_442DOI1 aPRADO, H. A. do  aReasoning about external environment from web sources.h[electronic resource]  aIn: Knowledge-Based and Intelligent Information and Engineering Systems 13th International Conference, KES 2009, Santiago, Chile, September 28-30, 2009, Proceedings, Part II.c2009  a348-355 5712  a(Lecture Notes in Computer Science -LNCS, volume 5712).v5712  aMost organizations approach internal and external challenges with a varied degree of effectiveness. One of their biggest challenges is the ability toidentify and respond appropriately to changes in their external environments. These changes affect not only their technological choices, but also their internal structures and cultures. In this context, we have seen an increasing demand for computational tools capable not only to support information storage but also to help in reasoning about the organizational environment. In particular, it is observed that the availability of a huge set of information in the Web offers a new opportunity to learn and reason about the organizational context. In this paper we present an empirical model to proceed the knowledge extraction from Web sources and support the reasoning process in the Competitive Intelligence domain.  aCompetitive intelligence  aEnvironmental scanning  aInformal reasoning1 aMAGALHÃES, A. R.1 aFERNEDA, E.